Perhaps you have heard about operations management and thought to yourself “that sounds rather interesting.” For those who are not quite familiar with what operations management is, we want to offer you a quick idea about what the profession is about and what you can expect in operations management.
What is operations management about?
To be clear, operations management is a BROAD term that we can use to include a number of different jobs and prospects. However, we want to get a basic definition going, which means that we will focus on some simple day-to-day responsibilities.
An operations manager oversees the providing of services or the production of goods. The goal behind operations management is to ensure that the organization is running as efficiently as possible and that production is going smoothly. In addition, he or she is trying to ensure that the services offered/goods produced meet the needs of the customer and client.
Different, but still…
Again, depending on the organization, the duties of an operations manager vary. Generally, these are going to include training other employees, hiring other employees, supervision, managing quality assurance programs, creating strategies to improve efficiency and productivity, and monitoring and analyzing existing processes.
What does an average day look like?
Again, being a part of operations management can be different from what we describe here, depending on the day and the company that you are working for at the time. However, in addition to the day-to-day activities, operations management is also about coming up with new strategies and new processes. This means that in order to be involved in operations management, you need to pay attention to the minute details and the big picture.
Some of the daily tasks may include: managing employees, researching new technologies or methods of efficiency, establishing and tracking budgets, presenting to stakeholders and members of upper management, and analyzing, writing, reading reports and statistics.
If you work in operations management in a company that produces goods, you need to be able to manage product distribution, facility layouts, and inventory. If you work in operations management at a company that focuses on services rather than the production of goods, it means focusing on customer satisfaction and human resources.
Where do people in operations management work?
It is possible for people in operations management to find employment in just about any industry, primarily because they are integral to the stability and growth of businesses. Some of the different industries that people have found employment in include manufacturing, hospitality, construction, healthcare, insurance, retail, and transportation.
It is a growing industry
Another great reason to become excited about operations management is because operations managers are not just important for the day-to-day of any business, the demand for their talents is increasing as well. According to a few of the latest estimates, there will be a shortage in business services professionals and human resource professionals around 2018. This means that operations management may be a great choice if you were looking for a versatile and relatively secure business career.
It should be obvious that operations management cannot be described as a ‘singular position’. However, what you should be able to tell from this information is that operations management offers a great deal of variety, some excellent job prospects, and the ability to make a difference within an organization that few other positions are able to offer.
Keep in mind that these are just a selection of the operations management insights. To learn more about careers, jobs, interview abilities and other essential skills in operations management and determine your potential future path, make sure to read “Interviews with Masters of Operations Management.”