Network Operations Manager
A Network Operations Manager is in charge of keeping a company’s networks up and running as well as upgrading it to industry standards as necessary. They often will be in charge of teams of IT professionals who may be contracted to a large company or several businesses in various fields. It is the Network Operations Manager’s job to schedule employees, make sure networks are working at top performance, schedule upgrades, troubleshoot problems, record changes, and many other activities relating to organizing companies’ networks. This requires an extensive knowledge of the field’s procedures as well as significant managerial skills. A Network Operations Manager may also meet with stakeholders or clients.
A Network Operations Manager differs from other OM positions because it deals specifically with aspects related to ensuring network performance. While managerial skills are a must for this position, it cannot be done without extensive experience in the field. The field is also continuously changing so a Network Operations Manager will have to stay informed on latest developments and use creativity in implementing new plans.
Day in the Life
As Network Operations Manager, you will not be working with a company’s networks yourself but dispatching a team of network professionals to do the work. It is up to you to dictate tasks to the team member. In order to do this, you will have to be highly organized with a set schedule. For example, you will have a schedule for upgrading software and another schedule for running security checks. As new technology becomes available, you are responsible for implementing it. When you are doing your job effectively, there should be minimal problems with the network and no downtime. However, problems inevitably will occur and you must be able to troubleshoot them quickly. You will likely keep regular business hours Monday through Friday and remain in your office during this time. Since you’ll be sitting at a computer and dealing with reports, you’ll want a comfortable chair and good lighting.
If you love computers, exploring new technology systems and are a great planner, then Network Operations Management may be the job for you. It is essential that you are very analytical during troubleshooting. Also, you will need to be very organized in order to keep track of many different network activities at once.
You will need a bachelor’s degree in fields such as computer science, information systems or another field related to computer technology. You will also be expected to have at least 5 years of experience in the field and experience managing teams. PMP and Microsoft certifications are pluses.
Rate of Pay
The average pay of a Network Operations Manager is $86k and ranges from $65k to $94k depending on the size of the team supervised and client’s network size.
Many IT and telecommunications service industries are hiring Network Operations Managers but there is a bright job outlook for this position across many different fields of varying sizes. You should be able to quickly get a high-ranking job with just several years of experience out of college or university