Any company that has a large staff will need someone to oversee the daily operations of the employees. That is the role of a Human Resources Operations Manager. He or she will be in charge of hiring and terminations, employee placement, training, development, and payroll compensations and benefit packages. The position also includes labor relations. Additionally, the HR Operations Manager is in charge of overseeing the personnel budget.
- Position Uniqueness
As an HR Operations Manager, you work directly with employees and the decisions you make affect them directly. This requires a careful balance of people skills and analytical management. Because human resources often branches into many different fields, you will need to be knowledgeable of many issues like labor laws, employee benefits, worker compensation, and training techniques.
- Day in the Life
A company’s employees can be incredibly diverse yet it will be your job to address them all. As HR Operations Manager, you will find yourself fitting many different roles from mentor to banker to worker advocate. In the course of your (typically) 9-5 workday, you may start out by hiring new personnel, organizing a training session, writing a memo explaining new healthcare options, and then reviewing new labor laws. As the HR Operations Manager, you usually have several lower level HR managers reporting to you and carrying out specific tasks. Even though you are the “human” resources operations manager, you can still expect to spend a lot of time with your computer!
- Personality Type
When working with human resources, you will find yourself interacting with all levels of employees. You must be equally comfortable talking to the CEO as you are with the janitor. This requires a lot of people skills and a true type B personality. However, you must also be able to look over the emotional aspect of working with people and focus on the greater objective of the company. You may find this difficult when required to fire employees or introduce new unpopular work policies.
With just a bachelor’s degree in Human Resources, you will probably find it hard to secure a good position in this field. A master’s degree in HR will give you an edge in this competitive job market as will a degree in psychology or business. If you do not wish to get a master’s degree, you can opt for certification as a professional in human resources (PHR) or certification as a senior professional in human resources (SPHR).
- Rate of Pay
The rate of pay for HR Operations Managers ranges from $60k to $145k with an average of $71k. You can also count on benefits and profit sharing plans.
- Business’s Hiring
All different types of companies, both large and small, need a HR Operations Manager so the job outlook is good. However, there is a lot of competition in this field. You will need to have several years’ experience before securing the position of head HR Operations Manager.
Author: Miodrag Perin
He has an MBA from New York’s Binghamton University. Miodrag is a Vice President of Bertelsmann HR Services North America
You can learn more about him at MiodragPerin.com